FAQ

Is RPGStash shop legit?

Yes, RPGStash.com (https://RPGStash.com) is a legit, well-reputed, and steadily growing business. We have been meeting the needs of tens of thousands of customers since our inception in 2004 and we have got fully transparent third party review ratings and certificates to prove it. (https://safeweb.norton.com/report/show?url=rpgstash.com) (https://www.reviews.co.uk/company-reviews/store/rpg-stash) (https://transparencyreport.google.com/safe-browsing/search?url=rpgstash.com) (https://www.mcafees...

How do your Loot Chest products work?

We sell a variety of chests in many different games. What sets our chests apart from normal products is that you open them in your inventory (https://www.rpgstash.com/inventory). Each chest has many different possible items of varying rarity within. If you go to the product page of a chest by clicking product title and scrolling down to product description you can see the full range of items contained in the chest. Item rarity ranges from 5 to 1 stars with 5 stars being the most rare and 1 star ...

Why do I have to verify my order?

Due to some fraudulent payments, we want to ensure that we deal with the rightful owner of the payment account before delivering/completing an order. Only by doing so we can guarantee an authorized use of the particular payment account. Please note that this measure is for security reasons only. We strongly believe that additional security measures are beneficial for both seller and buyer and both parties can be sure that no fraud is involved. Good to know: Your data and files will be handle...

Chat is not working. What should I do?

We are sorry to hear that you have a problem with it. There could be a few reasons why you can not start chatting with us. Please try to follow next few solutions in order to resolve it: 1. Try fully reloading your browser window while you are on our webpage: use Ctrl+F5 for this operation. 2. Make sure that none of your Anti-Malware software is not blocking java scripts on our website. Please try temporarily disable such software (Malwarebytes, Norton, Kasperskiy etc.) and fully reload ...

How do you deliver my order?

It depends on the game and the type of service you have ordered. Some deliveries take place in-game face to face and must be arranged via our live help. Others are sent directly to your character in-game without having to arrange any meeting. We advise you to consult the game specific FAQ to find out how your particular order will be delivered. These FAQs can be located in the support section of the top menu of each game specific shop.

I have seen a cheaper shop. Can you match their price?

We do not do price matching at the moment. Our focus is to provide a high quality service for customers that value integrity and security. When you order from a cheaper shop you may very well get your game account banned or have your purchased goods retracted (if you get your order delivered in the first place). We put lots of continuous effort into keeping our service secure for our customers and this adds to the price tag. If you are serious about your gaming, then it's worth every cent to or...

How can I pay with my phone?

To pay by phone or sms you must be registered and logged on our website (you can use social logins for a quick registration). Then you should be able to buy credits in "My account" section by clicking on the "Prepaid balance" option. You also can just proceed to checkout and then choose the option "Pay with your prepaid balance" which will lead you to the page where you can buy credits with your phone. 1 credit equals 1 USD. If you want to buy something with a listed price of 5 USD you w...

I forgot my RPGStash password

If you have forgotten or lost your password,we have easy to follow procedure in order to reset it.Just follow instructions onthe following page (http://www.rpgstash.com/password-recovery)and you will be with us again shortly.